FAQ

General Questions

How can my team use the market research tool
  • Determine new market opportunities.
  • Product or service testing before launch.
  • Identify loopholes in your customer journey.
  • Competitor analysis.
  • Determine your brand’s position in the market.
  • Run a follow-up survey on your recent campaigns
How can I send a customer feedback survey to my customers?
  • Send the feedback survey to your existing customer contact list.
  • Trigger a feedback survey once your customers make payment.
  • Allow your customers to opt into the survey by sending an entry code or web form through other engaging channels such as email marketing or social media
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